Terms & Conditions

Welcome to Fragrance Zone. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully, as they govern your use of our site and the services provided by Fragrance Zone.

1. General Information

• Company Name: Fragrance Zone
• Contact Information:
  Phone: (+27) 78 520 5521
  Email: info@fragrancezone.co.za

By using our website and services, you confirm that you are at least 18 years old, or, if under 18, using the site with the consent of a parent or guardian.

2. Orders and Payment

• All prices listed on our website are in ZAR (South African Rand).
• We reserve the right to change prices at any time without prior notice. However, once an order is placed, the price at the time of purchase will be honored.
• Payments can be made via credit/debit cards, online banking, or other accepted payment methods.
• All transactions on our site are secure and encrypted to protect your payment information.

3. Shipping & Delivery

• We offer shipping within South Africa and other selected international locations.
• Delivery times vary depending on your location, and we provide estimated shipping times at checkout. We are not responsible for delays caused by courier services or factors beyond our control.
• Free shipping may be available on orders above a certain value, as indicated on our website.

4. Returns & Refunds

• We offer a 14-day return policy on eligible products. To learn more, please refer to our Refund and Returns Policy.
• Refunds will be processed within 7-10 business days upon receipt and inspection of the returned item.
• Items must be unused, unopened, and in their original packaging to qualify for a return.

5. Intellectual Property

• All content on this website, including text, images, logos, and product descriptions, is the property of Fragrance Zone and is protected by copyright and trademark laws.
• You may not reproduce, distribute, or use our content for commercial purposes without prior written consent.

6. Use of Website

• You agree to use our website in a manner that is lawful and respectful of others.
• You are prohibited from uploading any content that is harmful, abusive, defamatory, or violates any third-party rights.
• Fragrance Zone reserves the right to terminate or restrict access to our website if we believe you are in breach of these terms.

7. Limitation of Liability

• Fragrance Zone strives to ensure the accuracy of product information and descriptions on our website. However, we do not warrant that the product descriptions or other content is error-free, complete, or current.
• Fragrance Zone will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of, or inability to use, our website or products.

8. Changes to Terms

We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of the updated terms.

9. Governing Law

These terms and conditions are governed by the laws of South Africa. Any disputes arising from these terms will be subject to the jurisdiction of South African courts.

10. Contact Us

If you have any questions regarding these terms and conditions, please contact us at:
Phone: (+27) 78 520 5521
Email: info@fragrancezone.co.za